Terms & Services

1. About These Terms

Leinster Home Improvements (“we,” “us,” or “our”) provides this website and related information to help homeowners learn about our services and submit inquiries. These Terms govern your use of the website and any service request submitted through it. If a written proposal or contract for a specific project contains terms that differ from these Terms, the project contract controls.

2. Service Requests and Quotes

When you submit a request (for example, through our contact form), you are asking us to review your information and respond. Any estimate, scope, or schedule we provide is based on the information available at the time of review, including what we can verify during an inspection.

Changes in field conditions, access limitations, or previously hidden conditions may require updates to scope or pricing. We will communicate such changes promptly and only proceed with approved revisions. Unless otherwise stated in writing, quotes are estimates and may expire after a reasonable period.

3. Customer Responsibilities

You agree to provide accurate and complete information when submitting a request. You are responsible for ensuring that access to areas of your property is available as needed for inspection and installation work.

For security-related installations, you agree to follow applicable device and account instructions and to keep credentials secure. Where required, you will authorize and coordinate any necessary approvals on your property (including property management permissions).

4. Scheduling, Cancellations, and Rescheduling

Project scheduling depends on contractor availability, material sourcing, and site conditions. We make reasonable efforts to meet timelines, but delays may occur due to weather, permitting, delivery constraints, or other factors outside our control.

If you need to reschedule or cancel an appointment, we ask that you provide notice as early as possible. Any cancellation fees or deposits (if applicable) will be explained in the proposal or contract.

5. Payments and Project Completion

Payment terms for labor and materials are set forth in the project contract or written proposal. Unless stated otherwise, you agree to pay invoices according to the agreed schedule.

“Completion” means the work described in the approved scope has been finished and reviewed with you. If additional work is desired after completion, a new estimate or change order may be required.

6. Warranty and Workmanship

Where we provide a warranty, it is limited to the scope of work performed and any conditions expressly described in writing. Normal wear, misuse, acts of nature, or improper maintenance may affect coverage.

For security and technology components, any applicable manufacturer warranties may apply. We will coordinate reasonable warranty support as part of our customer service process.

7. Privacy and Data Handling

Our Privacy Policy explains how we collect, use, and protect information you provide through the website. By using the website, you agree to the practices described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of the website or from service requests. Our liability for any claim related to services will not exceed the amounts paid for the specific project giving rise to the claim, unless a different limit is required by applicable law.

9. Prohibited Use

You agree not to submit false information, attempt to disrupt the website, or use the website for unlawful purposes. Any misuse may result in removal of access and may be referred to appropriate authorities.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our website or business practices. The updated Terms will be posted on this page with a revised effective date. Your continued use of the website after changes become effective means you accept the updated Terms.

11. Contact Us

Questions about these Terms should be sent to info@leinsterhomeimprovements.com.