Privacy Policy

1. Information We Collect

When you submit a service request through our contact form, we may collect your name, email address, phone number, and the message you provide. If you subscribe for updates, we may also collect your email address.

We may collect limited technical information automatically (such as your IP address, browser type, and page views) to help us improve performance and security. This information does not typically identify you personally by itself.

2. How We Use Your Information

We use the information you provide to respond to requests, schedule inspections, and provide service-related communications. If you subscribe, we may send updates related to home improvement tips, service availability, and seasonal maintenance reminders.

We may also use information to improve our website, troubleshoot issues, prevent fraud or misuse, and comply with legal obligations. We do not sell your personal information.

3. When We Share Information

We may share information with trusted service providers who help us operate our website and manage communications (for example, email delivery or hosting providers). These providers are used only to support our services and are expected to protect your information.

We may also disclose information if required by law, to protect rights, safety, or property, or to investigate violations of our Terms.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to help protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or method of electronic storage is 100% secure, but we work to reduce risk.

5. Your Choices

You can manage subscription preferences using the unsubscribe link provided on our subscription-related communications and on our website. After you unsubscribe, we will use reasonable efforts to stop sending marketing messages.

You may also contact us to request information about your data or to update your contact details where applicable.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, including providing requested services, handling support inquiries, and complying with legal or accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve user experience and analyze performance. If cookies are used, they may be managed through your browser settings.

8. Children’s Privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children without appropriate consent as required by law. If you believe a child has provided personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with a revised effective date. Your continued use of the website after changes become effective means you accept the updated policy.

10. Contact

Questions about this Privacy Policy can be sent to info@leinsterhomeimprovements.com.